Turner's Bleacher Report (B/R) Live brand is offering a refund to those who experienced technical difficulties during the Tiger Woods vs Phil Mickelson pay-per-view match in Las Vegas on Friday.
B/R Live said Saturday that it would offer refunds, along with Charter Spectrum, Comcast, Cox Communications, Dish/Sling TV and AT&T - via its DirecTV and U-Verse platforms.
Customers complained on social media of numerous technical difficulties throughout the broadcast, which was also shown live on Sky Sports Golf for UK customers for free.
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PPV customers were asked to pay $19.99 to watch the match, which saw Mickelson defeat Woods in extra holes to win $9 million.
As a result of the difficulties, Turner and Bleacher Report reps sent out links on social media allowing people to view it for free on their computers and mobile devices.
According to reports, at one point during coverage more than 500 people were put on hold online waiting for assistance.
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''Prior to the start of the event, we experienced a technical issue with the B/R Live paywall that we tried to quickly resolve," said Turner Sports.
"We decided to take down the paywall to ensure that fans who already purchased the event would not miss any action. This did not impact the live streaming of the competition and fans were treated to an event that was both engaging and memorable. Unfortunately, the pre-match technical issue did occur, and we will offer fans who purchased the event on B/R Live a refund.'"